DEMO / SANDBOX
Borrower directory

Unified Borrower 360

Mercy Atieno

BRW-03102 · Updated from lender core 3 minutes ago
MA
Mercy Atieno +254 7•• ••• 904
IdentityVerifiedWhatsAppSandbox onlyLanguageEnglishContact window08:00–19:30 EAT
91
Recovery likelihoodVery highExplainable · not a credit decision
Current arrearsKES 12,850Ledger verified
Total outstandingKES 34,800Principal + approved charges
Days past due11 days8–30 DPD band
Active customer promiseNoneEvidence retained

Immutable chronology

Complete recovery timeline

6 EVIDENCE EVENTS

Promise confirmed by customer

Amina explicitly confirmed KES 28,400 for 24 Aug 2026 after the exact facility and remaining arrears were repeated.

Live account position retrieved

Core ledger returned KES 28,400 arrears and KES 118,750 total outstanding. Freshness: 10:39:04 EAT.

Right-party verification completed

OTP challenge passed on the registered MSISDN. OTP value was not retained.

Privacy-safe conversation opened

Automated payment-support assistant introduced itself without disclosing debt.

Partial payment reconciled

KES 12,000 collected, posted to HF-847291, settlement matched and receipt issued.

Recovery eligibility approved

No active dispute, hardship, wrong-number or quiet-hour suppression. Contact frequency within policy.