Autonomous recovery command

Recovery Command Centre

Saturday, 22 Aug 2026 · 12:42 EAT · All portfolios · Persisted demo snapshot

Explore recovery

Cash recovered MTD

KES 34.78M↗ +18.6%vs prior month

Digital recovery

67.0%↗ +4.8ppverified channels

Active promises

412↗ KES 8.62Mcustomer-confirmed

Promise-kept rate

69.9%↗ +5.2pp288 verified

Reconciliation rate

98.4%↗ +0.8pp2,703 receipts

STK success71.6%+3.2pp

Delinquency cure23.8%+2.1pp

Broken promises70−12

Partial payments384+17.2%

Right-party verified76.6%+4.4pp

Recovery performance

Recovery versus target

VERIFIED CASH

KES 34.78M↑ 18.6%22-day total

View accessible chart data

14 Aug: KES 3.1M recovered; KES 3.4M target15 Aug: KES 3.7M recovered; KES 3.6M target16 Aug: KES 3.4M recovered; KES 3.9M target17 Aug: KES 4.2M recovered; KES 4.1M target18 Aug: KES 4.6M recovered; KES 4.4M target19 Aug: KES 5M recovered; KES 4.7M target20 Aug: KES 5.7M recovered; KES 5M target

Autonomous action centre

Today's governed actions

Promises due todayKES 3.42M expected238 Reminders scheduledPassed contact-policy checks412 Broken promises18 high-propensity customers70 Failed or expired STKRequests awaiting outcome query18 Reconciliation exceptionsKES 684,500 pending43 Integration failuresCore ledger circuit breaker open2 Policy-blocked AI actionsNo side effects executed7 Disputes and hardshipProtected from ordinary contact31

Autonomous recovery funnel

From eligibility to verified payment

THIS MONTH

Eligible3,248100%

Permitted contact2,51477%

Verified1,92659%

Customer action1,08433%

Reconciled78224%

KES 34.78M verified cashwith 98.4% automatic reconciliation

Portfolio leaderboard

Recovery performance

View all

Portfolio	Recovered	Digital	PTP kept
1Nairobi Business	KES 8.42M	73.8%	71.4%
2Salary Advance	KES 6.16M	71.2%	73.1%
3Asset Finance	KES 5.84M	68.6%	65.8%
4Digital Credit	KES 4.46M	65.4%	69.2%

Promise intelligence

Customer promise outcomes

69.9%kept rate

Kept288

Partial64

Broken70

Rescheduled38

Delinquency exposure

Ageing by verified balance

KES 178M

1–7 DPD704 accounts18.4M

8–30 DPD1128 accounts41.8M

31–60 DPD642 accounts52.2M

61–90 DPD388 accounts36.7M

90+ DPD227 accounts28.9M

Verified collection mix

Full versus partial payments

812verified payments

Full payments428

Partial payments384

Sandbox conversation evidence

WhatsApp delivery and engagement

DEMO

Delivered94.7% of eligible journeys94.7%

Read80.1% of eligible journeys80.1%

Right-party verified76.6% of eligible journeys76.6%

Customer replied56.2% of eligible journeys56.2%

Conversation-to-payment

AI journey performance

Payment truth chain

Callback and posting performance

1896STK confirmed71.6%

2824Callback verified92.0%

3812Collected98.5%

4799Posted98.4%

5782Reconciled97.9%