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Unified Borrower 360

Grace Njeri

BRW-01156 · Updated from lender core 3 minutes ago
GN
Grace Njeri +254 7•• ••• 028
IdentityVerifiedWhatsAppSandbox onlyLanguageEnglishContact window08:00–19:30 EAT
78
Recovery likelihoodHighExplainable · not a credit decision
Current arrearsKES 53,800Ledger verified
Total outstandingKES 201,400Principal + approved charges
Days past due35 days31–60 DPD band
Active customer promiseConfirmedKES 28,400 · 24 Aug

Immutable chronology

Complete recovery timeline

6 EVIDENCE EVENTS

Promise confirmed by customer

Amina explicitly confirmed KES 28,400 for 24 Aug 2026 after the exact facility and remaining arrears were repeated.

Live account position retrieved

Core ledger returned KES 28,400 arrears and KES 118,750 total outstanding. Freshness: 10:39:04 EAT.

Right-party verification completed

OTP challenge passed on the registered MSISDN. OTP value was not retained.

Privacy-safe conversation opened

Automated payment-support assistant introduced itself without disclosing debt.

Partial payment reconciled

KES 12,000 collected, posted to HF-847291, settlement matched and receipt issued.

Recovery eligibility approved

No active dispute, hardship, wrong-number or quiet-hour suppression. Contact frequency within policy.